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CK COmmunications group trading as Chandler
CK Communications Group Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
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You can verify identities against reliable, trustworthy, government data sources in real-time using the Australian Government’s Document Validation Service (DVS) – so your customers enjoy an easier onboarding experience and you can start transacting with them immediately.
The Admin API is used by the existing customer system (e.g. website, online portal, mobile app). The admin API can be used to check customer status, create new customers, and to create verification requests.
Chandler Verify is a KYC (Know Your Customer) service that allows organisations to meet their KYC and AML/CTF obligations that can scale and integrate with the required organisational processes. Chandler Verify provides an easy-to-use interface, and speedy integration, that allows for high volume and user-friendly KYC and AML/CTF checks. Chandler Verify enables self-service for customers – dramatically reducing the amount of effort required by organisational operational staff.
Real-time verification With Chandler Verify, you can confirm an individual’s name, address, date of birth and identity documents against independent and reliable data sources, online in real time.
Optimised user experience The Chandler Verify workflow includes pre-set validation and document selection tools, such as address verification to keep user effort to a minimum.
AML/CTF monitoring Verify customers or transactions against Australian and global counter-terrorism and anti-money laundering watchlists to ensure you meet your regulatory compliance obligations.
Reliable, independent data sources You can verify customers against multiple reliable, trustworthy and independent data sources :
Australian government document verification service (DVS) - verify Drivers Licenses, Passports, Medicare cards and more
Credit history file from Australian credit bureaus
Australian government death register
Australian and global sanctions and watchlists
Adverse media monitoring
Administration Dashboard Our powerful administration dashboard provides rich functionality and insights on user activity including history, audit trail, alerts and activity reporting. You can also extend functionality to provide your operations and customer service teams the capability to perform, secure, independant KYC checks as needed.
Seamless and integrated identity verification for a great user experience.
Brand Alignment Customise and style the Chandler Verify UI and content to match your brand.
The Chandler Verify user interface (UI) includes an easy to use workflow for your customers to follow. It is mobile responsive and contains inline-validation and best-of-breed UI design to capture the document details as required by the DVS.
Admin API The Admin API is used by the existing customer system (e.g. website, online portal, mobile app). The admin API can be used to check customer status, create new customers, and to create verification requests.
Connect and integrate with your digital assets for more control over your customer experience.
With the ability to scale and integrate across your customer facing digital applications – Chandler Verify can deliver a frictionless customer experience.
Rapid Integration Chandler Verfiy takes the complexity out of KYC integrations, meaning you can focus more on what matters most - your customers.
Performance and Security At Scale Chandler Verify has been developed and optimised to handle increases in load across your digital channels without impact on performance.
Coupled with powerful autoscaling delivered from our secure Microsoft Azure data centres, Chandler Verify is equipped to deliver a high performance, and readily accessible KYC user experience.
Privacy and security are our number one priority.
Chandler Verify provides a high performing, high availability KYC verification solution, ensuring that your data and your customers’ data is secure whilst you maintain full ownership and control over it. Developed to comply with relevant industry, best practice standards, Chandler is ISO27001 certified.
World-Class Infrastructure We use highly secure and scalable Microsoft Azure data centres that are IRAP, CPS234 and ISO27001 compliant. All solutions are protected by Cloudflare WAF that provides OWASP top 10 prevention, as well as brute force and DDOS prevention.
Data Encryption Ensuring that your data is secure from the threat of hackers – both in transit and in storage, we use sophisticated AES 256 encryption for peace of mind.
Layers of Protection Chandler Verify provides a highly secure environment to conduct your KYC checks. There are several layers of safety checks and thresholds built in to limit risk, without compromising a seamless user experience.
Risk Management To ensure we are managing risk, Chandler regularly conducts third party audit on all of our policies and procedures. We also perform penetration tests and have robust business continuity management in place to prevent incidents. We ensure high availability and mitigate risk with disaster recovery plans.
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